Thank you for choosing moduclean.shop. To help you better understand the order fulfillment process, please carefully read the following shipping policy.

I. Shipping Area
We currently primarily offer domestic shipping within the United States.

Our shipping area covers most states and territories in the United States.

II. Order Processing Time
All orders will be processed after payment confirmation.

Under normal circumstances, order processing time is 1–3 business days.

Processing time may be extended during holidays, promotional events, inventory adjustments, or force majeure.

III. Domestic Shipping Time
Standard domestic shipping time within the United States is typically 3–7 business days.

Express shipping typically takes 2–5 business days.

Some premium courier services can typically deliver within 1–3 business days.

Specific delivery times may vary depending on the region, weather, logistics conditions, or holidays. Remote areas may require longer delivery times.

IV. Logistics Partners

To ensure safe, stable, and efficient order delivery, we partner with several professional logistics companies, including but not limited to:

UPS, USPS, FedEx, DHL eCommerce. Our system automatically arranges the most suitable logistics service based on warehouse location, inventory status, and customer address.

V. Logistics Tracking

After order shipment, the system will automatically send a tracking number to your email address.

You can check your order’s shipping status through the logistics company’s official website.

If you haven’t received tracking information, please check your spam/junk mail folder or contact customer service immediately.

VI. Import/Export and Customs Standards

Our product transportation complies with relevant U.S. import regulations and customs requirements, including U.S. Customs and Border Protection regulations and related product safety standards.

All imported goods are declared and transported in accordance with relevant laws and regulations.

Some orders may experience delays due to customs inspections, weather conditions, international logistics fluctuations, or holiday congestion.

While we cannot fully control customs processing times, we will actively assist customers in tracking their logistics status.

VII. Transportation Risk Disclosure
After order shipment, the transportation process will be handled by the corresponding logistics carrier.

Please contact us immediately if any of the following situations occur: Package lost; Goods damaged; Logistics information not updated for an extended period; Delivery abnormality. We will assist customers in communicating with the logistics company to resolve related issues.

VIII. Incorrect Address and Delivery Failure
Please ensure that you fill in correct and complete receiving information.

If delivery fails due to an incorrect address, incorrect contact information, no one to sign for the package, or customer refusal to accept delivery, any additional shipping costs incurred may be borne by the customer.

IX. Force Majeure
We are not liable for transportation delays or delivery failures caused by the following force majeure events:
Natural disasters
Extreme weather
War or social events
Impact of pandemics
Government restrictions
Logistics system disruptions